PROJECT ACE
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The fine print

Policies, in plain words.

How we handle your information, the terms for using Project ACE, and how shipping and returns work for Project ACE Supply.

PrivacyTermsShipping and Returns

Privacy Policy

Effective November 6, 2026

This policy explains what Project ACE ("we," "us") collects when you visit projectace.site, sign up for a kit, join our email list or buy from Project ACE Supply, how we use it, and the choices you have.

What we collect

  • What you give us: your name and email address when you sign up, and your answers if you take the Fit Check.
  • When you buy: your name, email, phone number if you add it, and your shipping and billing addresses.
  • What your browser sends: basic technical information such as IP address, browser and device type, pages visited and visit times, collected through cookies and similar tools.
  • How you use our emails: whether an email was opened and which links were clicked.

Payments

Payments are handled by our payment processor. We do not see or store your full card number.

How we use it

  • To send you the kits and emails you asked for, and Project ACE updates.
  • To process, make, ship and support your orders.
  • To improve the kits, the emails, the store and the website.
  • To keep our systems secure and meet our legal obligations.

What we never do

We do not sell your personal information. We do not rent or trade our email list.

Who helps us run things

We use trusted service providers, including our website, forms, email and store platform (GoHighLevel), our payment processor, and our print-on-demand partner (Printful), which receives your name and shipping address to make and ship your order. They use your information only to provide their services to us. We may also share information when the law requires it, or to protect the rights, property or safety of Project ACE, our customers or others.

Your choices

  • Unsubscribe anytime with the link at the bottom of any email.
  • See, correct or delete your information by emailing [email protected]. We answer within 30 days.
  • Cookies: you can block or delete them in your browser settings. Some parts of the site may not work as well if you do.

How long we keep it

We keep your information while you are on our list or a customer, and for a reasonable time afterward for records, taxes and legal purposes. When you ask us to delete it, we do, unless the law requires us to keep it.

How we protect it

We use reasonable safeguards. No system is perfectly secure, so we cannot guarantee absolute security.

Children

Project ACE is meant for adults. We do not knowingly collect information from anyone under 13. If you believe a child has signed up, email [email protected] and we will delete it.

Changes

If we change this policy, we post the new version here with a new effective date. If the change is significant, we tell you by email.

Contact

Questions about this policy or your information: [email protected]

Terms of Service

Effective November 6, 2026

These terms cover your use of projectace.site, the Project ACE kits and emails, and purchases from Project ACE Supply. By using them, you agree to these terms.

What Project ACE is

Project ACE shares tools, templates, prompts and guidance for using AI as a second brain: a way to keep track of appointments, paperwork, plans and daily tasks.

What Project ACE is not

  • Not medical, mental health, legal or financial advice. Project ACE does not diagnose, treat or cure any condition. Talk to a qualified professional about your health, your benefits or your money. If you are in crisis, dial 988 and press 1 for the Veterans Crisis Line, text 838255, or call 911.
  • Not affiliated with any government agency or military branch. Nothing we share is official government guidance.

Using AI tools

The kits show you how to use third-party AI tools, which are run by other companies under their own terms and privacy policies. AI can make mistakes, so check anything important before you rely on it or send it. Do not share Social Security numbers, account numbers or other sensitive details with any AI tool.

Our content

The kits and other Project ACE materials are for your personal use. You may print them and use them for yourself and your family. Please do not resell them or republish them as your own. The Project ACE name, logo and designs belong to Project ACE.

Emails

When you sign up, you agree to receive the kits and Project ACE emails. You can unsubscribe at any time with the link in any email.

Orders and pricing

  • Prices are in US dollars and shown at checkout, along with shipping and any taxes.
  • An order is confirmed once payment goes through and you receive a confirmation email.
  • We may cancel an order and refund it in full if an item is unavailable, a price was listed in error, or we suspect fraud.
  • Colors on screen can differ slightly from the printed product.

Shipping and returns

Our Shipping and Returns policy below is part of these terms.

No guarantees

Project ACE materials are provided "as is." We work to make them helpful and accurate, but we cannot promise they will fit your situation, be error-free or produce any particular result.

Limit of liability

To the fullest extent the law allows, Project ACE is not liable for any indirect, incidental or consequential damages from your use of our materials, the website, the store or any AI tool. Our total liability for any purchase is limited to the amount you paid for it. You are responsible for decisions you make using our materials.

Changes

We may update these terms. When we do, we post the new version here with a new effective date. Continuing to use Project ACE after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania.

Contact

Questions about these terms: [email protected]

Shipping and Returns

Effective November 6, 2026

Made to order

Every piece from Project ACE Supply is printed just for you by our print-on-demand partner, Printful. Nothing sits in a warehouse, so your order is made after you place it. Production usually takes a few business days before it ships.

Shipping

  • Shipping costs and the destinations we ship to are shown at checkout.
  • When your order ships, tracking comes to the email you used at checkout.
  • Please double-check your address. We cannot change it once an order is in production, and packages returned for a wrong address may need to be reshipped at your cost.

Damaged, defective or wrong item

If your item arrives damaged, misprinted, defective or is not what you ordered, email [email protected] within 30 days of delivery with your order number and a clear photo of the problem. We will send a free replacement or a refund. You do not need to send the item back.

Lost package

If your order has not arrived, email [email protected] no later than 30 days after the estimated delivery date, and we will work with the carrier and our partner to make it right.

Size, color or change of mind

Because every piece is made to order, we cannot accept returns or exchanges for the wrong size, a different color or a change of mind. Please check the size chart on each product before you order. If you are unsure, email us before you buy and we will help.

Cancellations

Need to cancel? Email [email protected] right away. Once an order is in production, it cannot be cancelled.

Contact

Questions about an order: [email protected]

PROJECT ACE · THE SECOND BRAIN

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